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Client Objective
Palacio Del Mar is a small beachfront condo community in Rocky Point Mexico with about 60 units. In the process of establishing itself as a luxurious getaway property, they were looking for a property management software that would help them grow and attain the reputation they envisioned. One of the primary factors Palacio Del Mar was interested in was an affordable software with state of the art technology. They also required that the software provider offered a 100% online system, to cut hardware costs and installation costs. They also did not want the responsibility of managing data security and system maintenance. This company was in need of a professional owner module, to keep owners in touch with their property. Palacio Del Mar also required an online booking system to offer real time inventory searches. Being that Palacio Del Mar was still under construction they needed a capable maintenance module and financial tracking for work orders. They also needed a sophisticated payment system, started from the front desk all the way to owner charges to meet the rapidly changing environment of a developing company.
ResortPRO Solutions
ResortPRO has customized pricing for each and every property it works with. ResortPRO prides itself on being an affordable software with state of the art technology. This customized pricing structure approach enabled Palacio Del Mar and ResortPRO to find a fair price for both parties. ResortPRO’s sophisticated owner’s module met the needs of Palacio Del Mar. ResortPRO enabled the owners to view their statements and reports online while communicating directly to the management company through the owner area as well. ResortPRO satisfied Palacio Del Mar’s need to have their system online without having to manage costly hardware, data security and expensive server maintenance. Palacio Del Mar was relieved that ResortPRO would protect them against viruses and hackers. By offering a 100% online software system, ResortPRO enables real time availability on the website, to travel agents, to owners, to front desk users and to administrators. ResortPRO has a sophisticated maintenance module with a task creation and tracking system. Also a user can print a work order for recording or distribution purposes. ResortPRO has an automatic credit card processing system based on the charging rules set forth by the company. From cash to credit cards to checks to wire transfers and more ResortPRO is suited to handle any type of payment. Owner charges and payments can be made through ResortPRO too. The user can create single charges, multiple charges, or recurring charges for owners.
Key Project Highlights
- Affordable, customized pricing to meet the needs of any company.
- ResortPRO manages all system security, data reliability and maintenance. No costly hardware, installation, or ongoing maintenance needed. ResortPRO protects against viruses and hackers while eliminating the high cost of an extra IT employees to manage a complex on-site property management software system.
- 100% online software, offering real time reservations and inventory searches.
- Sophisticated maintenance module. Maintenance task creation and tracking system with work orders.
- Payment features. Smart Credit Card processing, many payment types.
- Powerful owner charging tool. Single owner charge, multiple owner charges, and recurring owner charges.
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