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Client Objective
Castaways, a premium small to medium sized Property Management Company with a highly capable staff, equipped with many years of industry expertise found itself limited by not having a first-class property management software. Searching for a sophisticated software system accomplished in satisfying Castaways wide range of customers, clients and stakeholders, they evaluated various providers. After having a hardware crash on a PC based system, Castaways wanted an internet based system with more security and backup data storage. At the base of Castaways needs was the ability to make online bookings and offer real time inventory. Castaways was in need of a detailed accounting module and an understandable and but thorough nightly audit process. With a focus on satisfying each and every client, Castaways was in search of versatile, flexible, highly functional software that could handle the intricate needs of their customers and owners. Finding a software company that would keep their property owners happy was critical and difficult to find. Besides adequate owner access and functionality, Castaways’ biggest obstacle while searching for software was finding a system that offered high-end functionality at the right price.
ResortPRO Solutions
ResortPRO property management software offered Castaways a user friendly system, easy to learn, now streamlining them to the next level of sophistication. ResortPRO’s online booking capabilities are second to none, providing the web design and software integration to show real time availability to customers. ResortPRO’s detailed accouting system tracks and stores financial data and offers an easy to use nightly audit process. ResortPRO’s owner management module brought a new level of sophistication to the interaction between Castaways and its owners. Within the Owner Module ResortPRO offers property owners all the utilities Castaways foresaw as imperative for their business. Castaways required that the owners could see their statements online, view rental reports, manage maintenance tasks, and control unit asset inventory, all of which are provided by ResortPRO. After detailed research, other software providers did not offer owners the insight into the day to day operation and activity of their units. Following the release of the owner module, Castaways have received many compliments from their owners. With ResortPRO’s customizable per company cost structure they offered all the high level functionality to for the right price.
Key Project Highlights
- Real time inventory, cutting edge booking methodology, three booking processes.
- Flexible system, powerful, customizable and affordable.
- Allows front desk users, owners, travel agents, administrators, and housekeepers specific modules and dedicated interfaces to enable users with differing roles the appropriate access and functionality.
- Easy to learn, user friendly software, streamlined setup process. 7 Days/Week customer service.
- Detailed accounting and financial tracking system. Thorough but easy to operate nightly audit process. Equipped with financial statements and reports.
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